Training increases productivity by 22%. Follow-up coaching combined with training increases productivity by 88%.
International Personnel Management Association
How many employees receive the support they need to develop skills and contribute even more?
A leader’s job is to ensure their team effectively handles the volume of work and delivers the desired results. Effective leaders know their employees are their most valuable asset, thus, their primary internal customer. They teach their people everything they know and focus their efforts on helping them become the best they can be.
Imagine what a team of highly motivated, skilled employees can accomplish when they put their minds to it. When leaders light the way and actively engage and support their team, there is nothing they can’t accomplish. Environments like this attract and retain the caliber of people who will carry the organization successfully into the future.
Grow and develop employee skills
Employees want to be part of a winning organization. They want to perform meaningful work and make a difference for their team and organization. They need to know that management values them as much as they do their customers. They also need to have opportunities to learn and grow, and receive recognition for their contributions to team and organizational success. So, the overall support their managers provide is vital to having highly engaged, committed employees who go the extra mile.
As you reflect on your management team, think about the impact of the following critical success factors on the quality of support they provide to their employees.