60% of organizations are facing a shortage of readily available leadership skills.
Aberdeen Group Report
How does your management team stack up?
One of the main reasons organizations are successful is due to the impact of their leaders. Whether they are executives, hold mid-level management positions or are front line managers, they have a significant impact on the ongoing success of the organization.
In order for your organization to compete in our fast paced, ever-changing environment, managers must learn to lead and:
- Create an environment that attracts and retains the best and brightest employees, and
- Possess the leadership skills to move the organization into the future.
Imagine having all of your managers on the same page, setting clear direction and leading teams of motivated employees. Picture them providing regular coaching and feedback and building high-performing teams. This is the recipe for delivering sustained performance and achieving success.
Managers must learn to lead
People in management positions are often taught to manage, not to lead. With the volume of changing business and customer requirements, and the competitive challenges organizations face today, they must have managers who are effective leaders.
As you reflect on your management team, think about the impact of the following critical success factors on the effectiveness of their leadership.
Managers need to:
Embrace the changing role of the manager
The role of the manager has changed significantly over the past few decades in response to increased competition, greater customer sophistication, and the need to do more with less. This shift moves away from a command and control management style to one of employee participation and inclusion.
The move to flatter organizations, decisions being made closer to the customer and the development of self-directed teams drives the need for stronger leadership at all levels. As a result, managers need to embrace their leadership role to ensure their team delivers performance, and in turn grow more leaders.
Set clear direction
Highly effective organizations share a common sense of purpose. Leaders ensure their employees understand the direction, participate in determining how to get there and know how what they do contributes to success. These organizations achieve their success through a collective effort focused on outcomes that matter.
With organizational strategy in hand, departments and teams establish their goals and develop and implement plans and actions based on the roles they play. They establish metrics to gauge progress and success, and make course corrections as they are required.
Communication is one of the most important roles managers and leaders have, yet it poses significant challenges for teams and organizations. When you look closer at communication, you’ll find that active listening is generally at the top of the list of challenges. Without effective communication, employees are unsure where they should focus, their imagination takes over, and they lose faith in their leaders and the organization.
Communication is the foundation for providing clarity and building relationships and trust. It provides the basis for all interaction and understanding whether you are talking to a customer, negotiating with a supplier, or working with your employees. How leaders choose to deliver the information, the tone of the communiqué, and regularity and timeliness, all influence how the receiver perceives the content and importance of the communication.
Change is a way of life in business today. Organizations need leaders who anticipate versus react, and who effectively respond to changing conditions. When change is considered part of the fabric of the organization, and employees are involved in the change process, it provides the flexibility and agility needed to compete in our ever-changing environment.
In organizations where managers lead change efforts and employees regularly find new and innovative ways to improve how the work is done, they achieve a higher degree of success. By initiating change rather than having it imposed on people, there is less resistance, greater ownership and increased overall effectiveness.